User profiles for Steven Skinner
Steven J. SkinnerProfessor of Marketing, University ofKentucky Verified email at uky.edu Cited by 9820 |
Customer participation in service production and delivery
SW Kelley, JH Donnelly Jr, SJ Skinner - Journal of retailing, 1990 - search.proquest.com
The role of service customers in those service encounters where the customer participates
in the service production and delivery process is considered. A conceptual framework of …
in the service production and delivery process is considered. A conceptual framework of …
Understanding mail survey response behavior a meta-analysis
FJ Yammarino, SJ Skinner… - Public opinion quarterly, 1991 - academic.oup.com
A meta-analysis of prior studies of techniques designed to induce mail survey response
rates was conducted. Research encompassing 184 effects (study outcomes) in 115 studies (…
rates was conducted. Research encompassing 184 effects (study outcomes) in 115 studies (…
Ethical behavior and bureaucratic structure in marketing research organizations
OC Ferrell, SJ Skinner - Journal of marketing research, 1988 - journals.sagepub.com
The authors examine the relationship between bureaucratic structure and ethical behavior in
research firms, data subcontractor organizations, and corporate research departments. The …
research firms, data subcontractor organizations, and corporate research departments. The …
Design, synthesis and selection of DNA-encoded small-molecule libraries
…, MC Oliff, CE Rise, AL Satz, SR Skinner… - Nature chemical …, 2009 - nature.com
Biochemical combinatorial techniques such as phage display, RNA display and oligonucleotide
aptamers have proven to be reliable methods for generation of ligands to protein targets…
aptamers have proven to be reliable methods for generation of ligands to protein targets…
Interorganizational dependence and control as predictors of opportunism in dealer-supplier relations
KG Provan, SJ Skinner - Academy of management Journal, 1989 - journals.aom.org
This study examines Williamson's (1975) concept of opportunism in relations between farm
and power equipment dealers and their primary supplier organization. Results from a …
and power equipment dealers and their primary supplier organization. Results from a …
[PDF][PDF] Cooperation in supplier-dealer relations
Cooperation between members of a channel of distribution has received little attention in
the literature. This study uses structural equation modeling techniques to consider the …
the literature. This study uses structural equation modeling techniques to consider the …
Autism and maternally derived aberrations of chromosome 15q
…, EC Crawford, SA Skinner… - American journal of …, 1998 - Wiley Online Library
Of the chronic mental disabilities of childhood, autism is causally least well understood. The
former view that autism was rooted in exposure to humorless and perfectionistic parenting …
former view that autism was rooted in exposure to humorless and perfectionistic parenting …
[PDF][PDF] Exome sequencing reveals de novo WDR45 mutations causing a phenotypically distinct, X-linked dominant form of NBIA
…, G Zorzi, T Dunaway, M Tarnopolsky, S Skinner… - The American journal of …, 2012 - cell.com
Neurodegeneration with brain iron accumulation (NBIA) is a group of genetic disorders
characterized by abnormal iron deposition in the basal ganglia. We report that de novo mutations …
characterized by abnormal iron deposition in the basal ganglia. We report that de novo mutations …
An exploratory investigation of organizational antecedents to new product success
…, R Dahlstrom, SJ Skinner - Journal of Marketing …, 1997 - journals.sagepub.com
The authors present a model that suggests that integration between marketing and research
and development (R&D), managerial controls, and relational norms influences new product …
and development (R&D), managerial controls, and relational norms influences new product …
Organizational socialization of service customers
SW Kelley, SJ Skinner, JH Donnelly Jr - Journal of Business Research, 1992 - Elsevier
This study considers the organizational socialization of the customers of service organizations.
Service customers contribute to service quality through what they do (customer technical …
Service customers contribute to service quality through what they do (customer technical …